Privacy Policy
At Tank Inspection Services, we are committed to protecting your personal information and handling it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, https://tankinspectionservices.com.au, or engage with our services.
Who We Are
Tank Inspection Services is an Australian-owned business specialising in water infrastructure inspections and maintenance. For any privacy-related questions or requests, please contact us at info@tankinspectionservices.com.au.
What Data We Collect
We may collect personal information in the following ways:
- When you fill out a contact form, request a quote, or make an enquiry
- When you leave a comment on our site
- When you upload media files or images
- When you browse our website and interact with embedded content
- Through cookies, analytics, and third-party tracking tools
This information may include your name, email address, phone number, IP address, browser type, and any details you voluntarily provide.
Use of Cookies
We use cookies to enhance your experience, remember preferences, and gather anonymous analytics data. Cookies may also be set when you:
- Leave a comment (to save your details for future use)
- Log into the website (to maintain your session)
- Interact with embedded content such as videos or articles
You can disable cookies via your browser settings, but some website functions may not operate as intended.
Embedded Content from Other Websites
Articles and content on our site may include embedded material (e.g. videos, images, or maps). These behave as if you had visited the external website directly and may collect data, use cookies, or track your interaction.
Data Retention
If you leave a comment, the comment and its metadata are retained indefinitely to streamline moderation. For users who register on our site (if applicable), we store the personal information they provide in their user profile, which can be viewed, edited, or deleted at any time (except for usernames). Website administrators can also access and edit this information.
Your Rights
You have the right to request:
- A copy of the personal data we hold about you
- That we correct or update your information
- That we delete your data (except where we are legally required to retain it)
Requests can be made by contacting us directly.
Data Security
We take reasonable steps to protect your data from misuse, interference, loss, and unauthorised access or disclosure. This includes secure server environments, access controls, and encrypted communications where appropriate.
Data Sharing & Third Parties
We do not sell or rent your personal information. In limited circumstances, data may be shared with third-party service providers (e.g. spam detection services or analytics platforms) solely to support website functionality and protect against fraud or abuse.
If you request a password reset, your IP address may be included in the reset email for security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Some data may be processed by third-party providers located outside Australia in accordance with legal requirements.
By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page.